data protection

Data protection


Protection of personal data
We, the Klaus family (Ferienwohnung Klaus) Dorf 50A, 5652 Dienten am Hochkönig, process your personal data exclusively in the case of your consent or to execute the rental or order for the purposes agreed with you or if there is another legal basis (within the meaning of the GDPR).
We only collect personal data that is necessary for the performance and processing of our rental-related tasks and services or that you have made available to us voluntarily.

Your right to information and deletion (data subject rights)
You have the right to information about your stored personal data, its origin and recipient and the purpose of data processing as well as the right to correction, objection, data transfer, restriction of processing and blocking or deletion of incorrect / impermissibly processed data.

You also have the right to revoke any consent you may have given to the use of your personal data at any time. To assert your rights as a data subject (information, deletion, correction, objection and/or data transfer), please contact the Klaus family's email address (info(ät)fewoklaus.com) stated in the imprint.

If you believe that our processing of your personal data violates applicable data protection law and your data protection rights have been violated in another way, you have the option of complaining to the responsible supervisory authority in Germany. German law applies.


Use of data - Security

The data provided to us will not be processed for any purpose other than that specified in the booking contract or by your consent or any other provision in accordance with the GDPR. This does not include use for statistical purposes, provided that the data provided has been anonymized.

We have taken organizational and technical precautions in line with the state of the art to ensure the protection of your personal data. (Protection against misuse both internally and externally. (e.g. through firewalls, encryption, access authorizations, etc.)

However, it cannot be ruled out that information may be viewed and used by other people due to errors in data transmission that are not our fault or due to unauthorized access by third parties (hackers, etc.).

We assume no liability for this unless this improper use was caused by us through negligence.


Transfer of data to third parties (transmission)

As a general rule, we do not make personal data available to others. However, in order to fulfil your booking or for legal reasons, it is necessary to pass your data on to third parties. In our case, this is the local administrator, the municipalities of Dienten and Maria Alm am Hochkönig, and it may also be courts, authorities, legal representatives or other third parties involved (including processors who work for us). In this case, your data will only be passed on on the basis of the GDPR (based on the consent you have given, fulfillment of a contract, fulfillment of a legal obligation, etc.).

We would also like to point out that we may transfer your personal data to recipients (see above) outside your country. However, we only transfer your personal data on the basis of the GDPR (adequate level of data protection or the implementation of measures to ensure that all recipients have achieved an adequate level of data protection).


Saving / deleting data

We do not store your personal data for longer than is necessary for the purposes for which it is processed. Data is also stored for evidentiary purposes, taking into account the statute of limitations or as long as a claim (liability) can be made against us.


Encryption of emails

If you contact us via the form on the homepage or the email address, emails will be sent unencrypted. If you would like encrypted transmission, the relevant information must be provided in advance.


Information about cookies

This website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.


This site uses so-called session cookies. These are generated when you visit the website and are automatically deleted. They are used to recognize you when you visit the same website again within a short period of time in order to take into account any settings you have already made. No personal data is stored or processed.


Cookies are designed to make the website more user-friendly. Some cookies remain stored on your device until you delete them. They enable the website operator to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. However, if cookies are deactivated, the functionality of the website may be restricted.


Web analysis service Google (Google Analytics)

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. We use the "Activation of IP anonymization" function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before processing/storage. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, to measure the campaign performance of online advertising for analysis and optimization purposes.

The data processed includes in particular online identifiers (including cookie identifiers), Internet protocol addresses, device identifiers, location data, identifiers assigned by the customer and user data (in particular time and duration of access, selection of certain offers, etc.). More information on how Google Analytics handles user data can be found in Google's privacy policy, available at https://policies.google.com/privacy?hl=de

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Instructions on how you can also prevent Google from storing data can be found at the following link: https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable


When using Google Analytics, the relationship with the web analytics provider is based on contract data processing. The transmission of data to the processor is based on an adequacy decision of the European Commission (privacy shield self-certification). The data is regularly deleted.


Use of Google Adwords Conversion Tracking

This website uses the online advertising program “Google AdWords” and, as part of Google AdWords, conversion tracking. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies expire after a maximum of 90 days. If you visit certain pages on our website and the cookie has not yet expired, Google and the website operator can recognize that you clicked on the ad and were redirected to this page. The information collected using the conversion cookie is used to create conversion statistics. This tells the website operator the total number of users who clicked on an ad and were redirected to a page with a conversion tracking tag and/or performed various actions on the page. However, the website operator does not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies through a corresponding setting in your browser software (deactivation option). You will then not be included in the conversion tracking statistics. Further information and Google's privacy policy can be found at: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/


contact details

If you have any questions about this declaration or would like to submit requests, please contact us using the following contact details:

Family Klaus, email: info(at)fewoklaus.com


A notice:
We have replaced the “@” in our email address with “(at)” to avoid spam emails. If you would like to contact us by email, simply replace it with the usual “@” symbol.





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